I’m having an issue downloading one of your presentation templates. What should I do?

Our presentation templates, images and videos should begin downloading immediately have you click on the download link. If you have any issues with download, please report your issue either via chat or email to [email protected]. We will address them quickly and get back to you.

Please note that if you did not purchase a plan that includes images and videos, you will not see a download link. You can upgrade your account by visiting:

https://my.kroma.ai/get-kroma-pro-plus-upgrade/