Do you use automatic renewals?
Steven
Last Update 4 jaar geleden
By default, your Kroma.ai purchase is set to automatically renew at the end of your subscription. If you purchased a subscription under the old pricing plan, you can renew your subscription at that price until your payment information expires.
We’re all moving at a million miles an hour, so don’t fret if you forget to pay! If the auto-renewal fails, a fourteen-day grace period will be added to your subscription so that you’re able to update your payment information. During this grace period, you will still be able to access your Kroma.ai account.
If you would like to cancel your automatic renewal, you can do so prior to the next billing period. You will still have access to your Kroma.ai account through the billing period you have purchased and paid for.